Technical Support – Did you do the following?
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Q1 :
What will be the minimum PC configuration for the game?
A1 :
There is no minimium PC configuration requirement. Players can play the game with all major web browsers such as Internet Explorer, Firefox, Safari, Mozilla, Netscape, Opera, Google Chrome and Camino for Windows and Mac OS X.
Q2 :
What should I do if the game cannot be started?
A2 :
Please click on http://unity3d.com/webplayer/ to download the Unity Web Player.
Q3 :
I never heard of Unity Web Player, what is it?
A3 :
Unity Web Player is a web game browser so that you don't have to load every time you play it. It supports all major web browsers such as Internet Explorer, Firefox, Safari, Mozilla, Netscape, Opera, Google Chrome and Camino for Windows and Mac OS X.
Q4 :
When I download Unity Web Player, a security message pops up as shown. What shall I do?
A4 :
This game requires the Unity Web Player to run. So to play the game, you will have to press Run and install the Unity Web Player onto your computer. Please click here (link to this http://en.wikipedia.org/wiki/Unity_%28game_engine%29 ) to learn more.
Q5 :
What should I do if the Unity Web Player cannot be downloaded?
A5 :
Please check your anti-virus software and your browser security level settings. At work, you may want to contact your company's IT Administrator (if appropriate).
Q6 :
Is it normal if downloading Unity Web Player takes a long time?
A6 :
It normally takes less than 3 minutes for the download of the Unity Web Player, but the download speed is subject to your computer configurations such as your computer speed and the protection level of your anti-virus software.
For iPhone, IPod Touch and IPad users, don't forget you can download this game from the iTunes store for FREE as well. Just search for “My Kingdom Game” on iTunes!
If you have any difficulty to download Unity Web Player, please visit this website to install.
If you are still having problems loading the game after you have followed the answers above, please email game@celestialpictures.com.